SA Plumbing – Privacy Policy
Effective Date: 3/12/25
SA Plumbing ("we," "our," or "us") is committed to protecting your privacy and ensuring compliance with
A2P 10DLC regulations
for SMS/MMS messaging. This Privacy Policy explains how we collect, use, and protect your information when you engage with our services, including text message communications.
1. Information We Collect
When you interact with SA Plumbing, we may collect the following information:
Personal Information
– Your name, phone number, email address, and service request details.
Service-Related Information
– Appointment details, requested services, and customer interactions.
Messaging Data
– SMS/MMS logs, including timestamps, message content, and delivery status.
We collect this information when you:
Submit a service request form
Opt into our SMS/MMS messaging service
Contact us for customer support
By using our services, customers acknowledge that all work is performed by licensed and insured professionals.
2. How We Use Your Information
SA Plumbing uses your information for the following purposes:
Service Notifications
– Confirming appointments, sending reminders, and providing service updates.
Customer Support
– Answering questions, resolving issues, and ensuring a smooth service experience.
Promotional Messaging
– Providing special offers, discounts, and seasonal promotions.
Legal & Compliance
– Ensuring compliance with A2P 10DLC regulations and preventing fraudulent activities.
🚫 We do not sell, rent, or share your personal information with third-party marketers.
3. SMS/MMS Messaging Policy
When you provide your phone number, you expressly consent
to receive SMS/MMS messages from SA Plumbing. This includes:
Appointment confirmations and reminders
Service-related updates and notifications
Customer Support
Exclusive offers and promotions
4. Opt-In and Opt-Out Policy
Opt-In:By submitting your phone number on our website, service request form, or other communication channels, you agree to receive text messages from us.
Opt-Out: You can unsubscribe at any time by replying STOP
to any SA Plumbing message. You will immediately be removed from further messaging.
Need help? Reply HELP for assistance or contact us at (831)840-3058
.
5. Data Security & Protection
We implement industry-standard security measures
to protect your personal information from unauthorized access, loss, or misuse. SA Plumbing ensures compliance with A2P 10DLC messaging standards
to provide secure and legitimate business communications.
6. Changes to This Privacy Policy
SA Plumbing reserves the right to update this policy at any time. Any changes will be posted on our website, and continued use of our services constitutes agreement to the revised terms.
7. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us:
SA Plumbing
Phone: (831)840-3058
Email: [email protected]
Dependable and professional plumbing services, delivered with your convenience and peace of mind in focus.
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