SA Plumbing – Terms and Conditions
1. Introduction
Welcome to SA Plumbing. These Terms and Conditions govern the use of our services, including communications sent via SMS/MMS messaging. By engaging with our services, you agree to these terms. If you do not agree, please refrain from using our services.
2. Services Provided
SA Plumbing offers professional plumbing services, including but not limited to:
Residential and commercial plumbing repairs
New construction plumbing installations
Water heater installation and maintenance
Drain cleaning and hydro jetting
Emergency plumbing services
By using our services, customers acknowledge that all work is performed by licensed and insured professionals.
3. Messaging and Communication
By providing your phone number, you consent to receive SMS/MMS messages from SA Plumbing regarding:
Appointment confirmations and reminders
Service updates and scheduling changes
Promotional offers and special discounts
Follow-up messages regarding customer satisfaction
Message Frequency: Customers may receive periodic messages based on service needs.
Message & Data Rates: Standard messaging rates may apply, as determined by your mobile carrier. SA Plumbing is not responsible for any charges incurred.
4. Opt-In and Opt-Out Policy
Opt-In: Customers voluntarily provide their phone number when scheduling an appointment, requesting a quote, or subscribing to promotional offers.
Opt-Out: Customers may opt out at any time by replying STOP to any SMS/MMS message received. Upon opting out, customers will no longer receive messages, except those related to ongoing service commitments.
Help Requests: For assistance, customers can reply HELP or contact us at (831)840-3058 or [email protected].
5. Data Privacy and Security
SA Plumbing respects customer privacy and follows industry best practices to protect personal data.
We do not sell or share customer phone numbers with third parties.
SMS/MMS communication is used strictly for service-related and promotional purposes.
Customer information is stored securely and used only for business operations.
6. Liability and Disclaimers
SA Plumbing strives to provide accurate and timely messaging services; however, we are not responsible for message delays or failures caused by technical issues beyond our control.
We do not guarantee message delivery in areas with poor cellular reception or technical restrictions.
Customers should not rely solely on SMS/MMS notifications for urgent service requests—please call our office directly for emergencies.
7. Modifications to Terms
SA Plumbing reserves the right to update these Terms and Conditions at any time. Any changes will be communicated via our website or direct customer notification.
8. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us:
SA Plumbing
Phone: (831)840-3058
Email: [email protected]
Dependable and professional plumbing services, delivered with your convenience and peace of mind in focus.
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